I would recommend HostGator over GoDaddy, because GD’s interface is so poorly designed and convoluted with adds! Also, their T&A marketing strategy is just really in poor taste and uncreative. Hope you find a good hosting solution and get your sites up and running quickly.

Thanks for the comment.

Todd / ZS

I would recommend HostGator over GoDaddy, because GD’s interface is so poorly designed and convoluted with adds! Also, their T&A marketing strategy is just really in poor taste and uncreative. Hope you find a good hosting solution and get your sites up and running quickly.

Thanks for the comment.

Todd / ZS

Now I know about the security issue but it can be fixed if I pay another $45 for SSL. Not. Hostgator or GoDaddy here I come.

Agree we should be upfront and will be working to improve communications. This issue has several complexities . Please read my email address as shashib at networksolutions dot com .Thanks

Shashi

When an issue goes down with Media Temple I get an in depth 100% transparent explanation via email. What happened, what was the duration one of the down time, all actions taken another person who commented on the NetSol blog cited that too. http://blog.networksolutions.com/2010/update-fo… In essence I get real time status updates that tells me what it means and what it means for my client, so we can make more informed decisions based on the situation at hand. Because that did not happen well, we like the rest of the community were left to speculate for a few days, hence all of the “was it WordPress” debate. Leaving that speculation door open is not responsible and only breeds more inaccurate information, which we already have enough of on the Internetz.

We are looking forward to discontinuing all web hosting with NS, continuing success with providers that can secure their servers and our client's data.

It was great meeting you at Blog Potomac 2 and thank you for acknowledging the work of our Social Media team which includes folks from our customer service as well.
When you had a “Error establishing a database connection.” it was probably a result of an protective measure we took to change passwords and this needed to be done immediately. Almost all networks, ISPs, hosting providers are faced with an ongoing battle with malicious users/hackers trying to gain unauthorized access to websites. Sometimes, as in this case, we have to take quick preventive measures by changing passwords as quickly as possible to protect our customers. We regret any inconvenience caused to you.

Apology is due to you for the incorrect info you got when you called us and we will be sure to address this customer servuce issue. We had a team who worked round the clock to help customers and get their sites back asap. Telling you it would take a few days was incorrect. We also posted http://blog.networksolutions.com/2010/update-fo… workarounds for customers who may be able to troubleshoot this themselves.

This has been a challenging time and at every step we have been upfront in communicating to our customers.See this post http://blog.networksolutions.com/2010/wordpress… where we own the issue. This issue was a result of a combination of several factors. I would like to assure that we continue to take measures to protect our customers and you should be confident and continue as a Network Solutions customer. Please feel free to reach me directly shashib at network solutions.com or our support team at listen at networksolutions dot com.

We looking forward to the continued success of both you and your clients hosted with us.

Shashi (@shashib)

Agree we should be upfront and will be working to improve communications. This issue has several complexities . Please read my email address as shashib at networksolutions dot com .Thanks

Shashi

When an issue goes down with Media Temple I get an in depth 100% transparent explanation via email. What happened, what was the duration one of the down time, all actions taken another person who commented on the NetSol blog cited that too. http://blog.networksolutions.com/2010/update-for-word-press-customers/#comment-44641259 In essence I get real time status updates that tells me what it means and what it means for my client, so we can make more informed decisions based on the situation at hand. Because that did not happen well, we like the rest of the community were left to speculate for a few days, hence all of the “was it WordPress” debate. Leaving that speculation door open is not responsible and only breeds more inaccurate information, which we already have enough of on the Internetz.

We are looking forward to discontinuing all web hosting with NS, continuing success with providers that can secure their servers and our client’s data.

It was great meeting you at Blog Potomac 2 and thank you for acknowledging the work of our Social Media team which includes folks from our customer service as well.
When you had a “Error establishing a database connection.” it was probably a result of an protective measure we took to change passwords and this needed to be done immediately. Almost all networks, ISPs, hosting providers are faced with an ongoing battle with malicious users/hackers trying to gain unauthorized access to websites. Sometimes, as in this case, we have to take quick preventive measures by changing passwords as quickly as possible to protect our customers. We regret any inconvenience caused to you.

Apology is due to you for the incorrect info you got when you called us and we will be sure to address this customer servuce issue. We had a team who worked round the clock to help customers and get their sites back asap. Telling you it would take a few days was incorrect. We also posted http://blog.networksolutions.com/2010/update-for-word-press-customers/ workarounds for customers who may be able to troubleshoot this themselves.

This has been a challenging time and at every step we have been upfront in communicating to our customers.See this post http://blog.networksolutions.com/2010/wordpress-is-not-the-issue/ where we own the issue. This issue was a result of a combination of several factors. I would like to assure that we continue to take measures to protect our customers and you should be confident and continue as a Network Solutions customer. Please feel free to reach me directly shashib at network solutions.com or our support team at listen at networksolutions dot com.

We looking forward to the continued success of both you and your clients hosted with us.

Shashi (@shashib)